In today’s fast-paced digital era, many organizations are still relying on paper to capture inspection results. This method not only creates a lack of digital footprint but also demands significant effort to digitize the data. As organizations strive to transition to a digital world, the need for efficient data management becomes paramount. We are excited…
Category: Technology
Transform routing rule administration with bulk management
We’re continually improving Dynamics 365 Customer Service to help organizations deliver faster, smarter, and more efficient customer experiences. Today, we’re excited to announce that administrators will now be able to maintain routing rules in bulk. This enhancement empowers administrators to update routing configurations across the board with just a few clicks—a game-changing update for teams…
Why migrate now: The benefits of moving from Dynamics GP to Microsoft Dynamics 365 Business Central
In September 2024, Microsoft announced the end of product support and updates for Dynamics GP on December 31, 2029. Microsoft is incredibly grateful to existing GP customers, and is committed to facilitating a stable, supported, and smooth migration for GP customers to a cloud solution. As a follow-up to that announcement, I wanted to discuss…
Releasing Windows 10 Build 19045.5794 to the Release Preview Channel
Hello Windows Insiders, today we are releasing Windows 10 22H2 Build 19045.5794 (KB5055612) to the Release Preview Channel for Insiders who are on Windows 10, version 22H2. This update includes the following features and improvements (items bolded in brackets indicate the area of the change being documented): [Graphics] Fixed: The check for GPU paravirtualization was case-sensitive…
GitHub Actions now supports Windows on Arm runners for all public repos
We are continuously investing in improving the Windows on Arm developer experience by providing and improving the tools needed by developers targeting Arm powered Copilot+ PCs. Today we are thrilled to announce Windows on Arm runner availability has been extended to all public repos, including GitHub Free tier accounts. This enhancement simplifies continuous integration workflows…
Project Quotations in Dynamics 365 Reimagined
Project quotations in Dynamics 365 Project Operations help you create and manage detailed estimates for your customers before a project begins. A project quotation includes the estimated scope of work, roles, effort, timelines, pricing, and terms, providing a clear understanding of the proposed services and associated costs. Within the Quote, quote lines represent the high-level…
Announcing Windows 11 Insider Preview Build 26120.3863 (Beta Channel)
Hello Windows Insiders, today we are releasing Windows 11 Insider Preview Build 26120.3863 (KB5055613) to the Beta Channel for Windows Insiders on Windows 11, version 24H2. Changes in Beta Channel builds and updates are documented in two buckets: new features, improvements, and fixes that are being gradually rolled out for Insiders who have turned on…
Announcing Windows 11 Insider Preview Build 26200.5551 (Dev Channel)
Hello Windows Insiders, today we are releasing Windows 11 Insider Preview Build 26200.5551 (KB5055617) to the Dev Channel. REMINDER: Starting with Build 26200.5510 releases on March 24th, the Dev Channel has jumped ahead to receive 26200 series builds. This means that the window to switch from the Dev Channel to the Beta Channel is closed.…
Releasing Windows 11 Build 26100.3902 to the Release Preview Channel
Hello Windows Insiders, today we’re releasing Windows 11 Build 26100.3902 (KB5055627) to Insiders in the Release Preview Channel on Windows 11, version 24H2 (Build 26100). Below is a summary of the new features and improvements included as part of this update separated into two sections: gradual rollout and normal rollout. The bold text within the…
Use the Contact Center AI summary for call quality management
An update is coming to the closed conversation form in Dynamics 365 Contact Center. If the administrator has enabled the option, service reps can view the recordings and transcripts at the end of the conversation. They can also view sentiment analysis, key metrics, AI summary, post call survey results, and sessions in the conversation journey.…